Our commitments

Since March 8, 2016, Le Mans Tourist Office is classified as Category II . It belongs to the network of the Sarthe Department.

Le Mans Tourist Office is a member of France's network of Tourist Information and is committed to:

  •     Provide you with a reception area and easily accessible information space.
  •     Your convenience.
  •     You offer furniture to sit on.
  •     Automatically free for local tourism.
  •     You offer free wifi.
  •     Display and distribute their opening periods expressed in at least two foreign languages.
  •     Being open 240 days per year including Saturday and Sunday during the tourist season or animation.
  •     Reply all year to your mail.
  •     Ensure continuous reception service given by the staff engaged at least two foreign languages.
  •     Ensure the provision of maps, plans and tourist guides on paper.
  •     You grant access to its trilingual website.
  •     Disseminate its tourist information also on paper translated into at least two foreign languages ​​on:

    - All tourist accommodation classified with at least the name of the institution, postal address, email, address, website, telephone number, the classification level
    - Monuments and cultural attractions, natural or leisure may include the indication of usage rates, periods and opening hours to the public, website and telephone number and postal
    - The events and activities
    - Emergency phone numbers.

  •     Annually update its tourism information.
  •     View outside the emergency phone numbers.
  •     Present all qualified offer of its area of ​​intervention for all customers.
  •     Treat your claims and measure your satisfaction.
  •     Maintain a quality approach.
  •     Provide you with an advisor stay.
  •     Ensuring the reliability and timeliness of information on local tourism.

Offices de Tourisme de France

Hôtel des Ursulines 16 Rue de l'Etoile - 72000 Le Mans
Tél : 33 (0)2 43 28 17 22 – Fax : 33 (0)2 43 28 12 14

GPS : 48.0054402 / 0.19976214

                      Autorisation IMO72130001